Fortunately, I’m blessed with a terrific president and Chief Operating Officer, Stephanie [Handelson], who is a terrific counterpoint to my changing direction all the time. Benchmark Assisted Living LLC provides healthcare services. With 6,300 associates and nearly 60 communities across eight states, … Over twenty years ago, CEO Tom Grape recognized the need for setting a new standard—or benchmark, if you will. , Nov. 20, 2017 /PRNewswire/ -- Benchmark Senior Living , a leading provider of senior living services in the Northeast, has been named one of the Top Places to Work in Massachusetts by The Boston Globe for the 10 th consecutive year . In the early years of [Benchmark], I was obligated for a lot more money than I was worth. Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by our residents and families. I always paid him back and he’s done very well on his investments in Benchmark. I can rally people to support. I’m not very disciplined about, “Here’s the course we’re going to stick with for the next six months.” I’m usually changing direction regularly. I worked at Benchmark Senior Living part-time for more than 3 years. We helped pass the legislation in Massachusetts and created the category in Massachusetts. They want to get their meals when they want them. Click below to read. The real estate company I was with at the time had teamed up with an operator—in a venture that did not work out. Benchmark Assisted Living operates in the State of Massachusetts. It’s a tough nut to crack in a material way. I think I’m pretty good at seeing ahead and have pretty good vision. I think it’s really hard to grow a company and to keep things in alignment. Tell me about how you got into senior living and how Benchmark got its start. Tell me about how you got into senior living and how Benchmark got its start. – Benchmark Senior Living, a leading provider of senior living services in the Northeast, has announced it has have acquired … For the first five or six years I frequently went home and said, “I don’t know how I’m getting payroll next week.” We figured our way through it. We’ve developed a number of new communities and have acquired communities since. Today, with communities in 21 states, the Watermark team continues to develop and manage senior housing with specific attention to systems, processes and people. Growing pains. I was one of the founders of The Assisted Living Federation of America [now Argentum] and founded Mass-ALFA, the Massachusetts affiliate. We have a Benchmark University Training Center here at our home office so people come here and we can pop in and participate in those offerings. Grape started Benchmark from the ground up almost 20 years ago, and essentially brought the assisted living concept to Massachusetts, where the company is based. A graduate of Case Western Reserve, he previously served as president and CEO for Mariner Health Care, Inc., and as chief operating officer for Integrated Health Services and held various management roles in speciality and rehabilitation hospitals. Starting the company was certainly very hard, and yet starting any company is hard. The resources are never what you want them to be and some things always get out ahead of others. Sitting with senior living CEO’s is a huge privilege. All of our competitors were taking much more draconian steps. Kristopher Yetman, senior development director at Benchmark Senior Living, has been named a 2020 Future Leader by Senior Housing News. Founder, Chairman and CEO Tom Grape has led Benchmark and its more than 6,300 associates to achieve over $2.5 billion in company value and $425 million in annual revenue. And we did. # CalledtoCare. Exploring the future of senior living with Tom Grape, CEO of Benchmark Senior Living. Benchmark Senior Living LLC is located in Waltham, MA, United States and is part of the Nursing Homes & Long-Term Care Facilities Industry. I’m pretty creative, and I have a lot of ideas. Do I think technology will help? I stayed with that company for a few more years and then tried to start my first venture in senior housing in 1989, which you may remember was also a recession year. Click below to read. Kristopher Yetman, senior development director at Benchmark Senior Living, has been named a 2020 Future Leader by Senior Housing News. I didn’t really think of myself as any sort of cowboy risk-taker at the time. Benchmark wouldn’t be here had it not been for his support. All content is posted anonymously by employees working at Benchmark Senior Living. We’d like to do nothing but promote from within, ultimately. The baby boomers like things the way they like it, when they want it. What’s the biggest risk you’ve taken in your career? Our industry continues to have unacceptable levels of turnover. Being an entrepreneur was the furthest thing from my mind. Our values and our mission are at the heart of everything we do, this cannot be accomplished without associates like yourself. I think it’s too spotty, it’s not consistent enough, and I think it’s a problem for the industry. The great recession was difficult, but I’m actually really proud of how we managed our way through it. Finding, developing and retaining sufficient and qualified talent for our industry’s needs. How are things different today from when you started? Do you think the industry does a good job of taking people on the front lines (and when I say ‘front lines’ I mean more Executive Director than caregiver) and helping those people go to the next level in their careers? What is Benchmark doing currently to develop leaders, and what do you think you could do better? In the early days I knew most of the people and it was a lot more informal. See Tom Grape's compensation, career history, education, & memberships. https://bit.ly/3b3lBBV Hosted by Mass-ALA, the panel was part of a two-day conference during which Massachusetts Gov. The workforce and the ratio of caregivers to seniors are under dramatic pressure in the coming couple of decades. Based in Waltham, Mass., Benchmark Senior Living is a leading provider of senior living services in the Northeast. Salaries Benefits Working Hours Interviews Part Time Jobs Working Environment Working Culture Background Check Drug Test Hiring Process Office Locations Work Life Balance CEO Company Future Dress Code Promotion Shifts. We have Benchmark University, which offers an ongoing array of different courses. The company has changed a lot. Waltham, MA 02451 The goal was to start the company and make it solvent first. We talk a lot about our culture and backing our associates, and we walked our talk during that time. Not a lot of other people would’ve done that. A lot of our competitors had to cut costs, as we had to face those pressures. This was in 1990, and I was traveling all over. For me the bigger revelation was that I grew up in Fairfield, Connecticut, my dad worked for Exxon for 35 years and everybody around me in that part of Connecticut worked for big companies, so I didn’t know what an entrepreneur was. Average Benchmark Senior Living hourly pay ranges from approximately $10.82 per hour for Dishwasher to $35.13 per hour for Registered Nurse Manager. I can think of several. Being able to establish a direction and being able to motivate others to be able to follow and pursue that course. Click below to read. Every time we met with our prospective backer, he was getting paler and paler and ultimately I ran out of money. He would write me a check every time. https://bit.ly/3b3lBBV The only thing we did was the senior management team did not take bonuses that year, and we asked everyone else in the company to defer their bonuses from March to June—that’s it. Questions and Answers about Benchmark Senior Living CEO. A lot of our competitors were raising the eligibility requirements for benefits or cutting hours. WALTHAM, Mass.—Benchmark Senior Living, a leading provider of senior living services in the Northeast, announced they have acquired the real estate and operations of Evolve at Rye.Located in Rye, New Hampshire on Route 1, Evolve at Rye is a 40-apartment community capable of serving up to 64 residents. What does the future of the industry look like? Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by our residents and families. A free inside look at company reviews and salaries posted anonymously by employees. I guess I feel like every entrepreneur needs to have one of those [experiences] to determine if you’re really an entrepreneur. United States. We sat down with Kelly to learn about the company’s vision for a new kind of senior living partnership, and to hear how his time in construction introduced him to the men and women who arrived on sites in dark, The Leadership Series is produced in collaboration between Senior Housing News and PointClickCare®. When I get these meetings I have several areas I like to explore: Any company. The baby boomers are now the adult children, and the baby boomers have turned everything on their heads that they’ve ever touched. Consumers will demand the industry to change in ways that we haven’t so far. Benchmark Senior Living LLC provides health care services. He has seen the senior living industry evolve through recessions and booms and is readying for the next phase ahead. May 17, 2018. Exploring the future of senior living with Tom Grape, CEO of Benchmark Senior Living. I started Benchmark in January of 1997. Will it bring it down to folks who are at the Medicaid level? We sat down with Freshwater and Barnes (see below) to hear about their first foray into senior housing, their founding principles, and the metrics they look for in their day-to-day, Meet Sean Kelly, CEO of Kendal Corp. out of Kennett Square, Pennsylvania. Benchmark Senior Living LLC has 211 total employees across all of its locations and generates $55.16 million in sales (USD). Benchmark Senior Living, and Atria in the positions of Executive Director, Resident Care Coordinator, Regional Director of Alzheimer’s Services, and Life Guidance Program Director respectively. Jobs. Benchmark Senior Living LLC is located in Waltham, MA, United States and is part of the Nursing Homes & Long-Term Care Facilities Industry. Benchmark Senior Living Named Top Place to Work by The Boston Globe for 10th Consecutive Year WALTHAM, Mass. Sitting with senior living CEO’s is a huge privilege. At the ALFA convention I had a chance to have lunch with Tom Grape, the CEO of Benchmark Senior Living. What are some of your greatest strengths as a leader? The future of senior living is very bright and will look very different than it looks today. We’re doing a lot of things. There are 53 companies in the Benchmark Senior Living LLC corporate family. I’ve learned, I didn’t really begin this way, but I’ve become pretty capable on the deal side. He later teamed with Barnes, and together they have grown the company from one community to more than 50. Benchmark Senior Living LLC has 211 total employees across all of its locations and generates $55.16 million in sales (USD). Stephanie began as an Executive Director and she’s been a super success story working her way up. He was the rock of Gibraltar of Benchmark in the early years. She’s been great in that regard and many others. There are too many examples of other people who may have been very successful as Executive Directors but then who aren’t developed or aren’t able to progress beyond that either because of their own inabilities or because they weren’t developed correctly or given the opportunities or whatever. This is his full-time focus. Pros. Flexible hours, and fulfilling work as you get to form relationships with the residents. Founder, Chairman and CEO Tom Grape has led Benchmark and its more than 6,300 associates to achieve over $2.5 billion in company value and $425 million in annual revenue. Benchmark Senior Living works hard to build a positive work environment. Benchmark Senior Living has long been one of New England’s largest senior housing operators. The Company offers independent and assisted living, memory and respite care, skilled nursing, and rehabilitation services. To become a … I think I’m pretty good strategically. Approve of CEO. John Rijos, CEO of CPF Living Communities. I started two companies before Benchmark. People want rural, they want high-rise, they want urban, they want mixed-use, they want services. ©2018 Senior Housing News. Meet Chris Winkle, CEO of Sunrise Senior Living. Sarah Laffey serves as Chief Financial Officer and Senior Vice President at Benchmark Senior Living. 339 Benchmark Senior Living reviews. Benchmark Senior Living's Chairman & CEO is Tom Grape. It remains a tricky thing. I was living in Boston where [that company] didn’t have any communities, and they wanted me to move to a different city that I didn’t really want to move to. Do you think technology will help to make that more possible? That cuts both ways for me. Benchmark Senior Living's key executives include Tom Grape and 6 others. Founded in 1997 by Mr. Grape, Benchmark offers independent living, assisted living, memory care and continuing care retirement communities that are guided by Benchmark’s core values — Called to Care, Better Together, and Be the Benchmark, and are committed to … He was our first investor and he was our angel. It seems like a nice company. No, technology by itself will not do that. # CalledtoCare. In college and growing up I wanted to work in marketing, and I wanted to work at a big company because that’s what everybody did. I believed in what we were doing and I knew I was taking the risks, I wasn’t doing it blindly, but I believed in it and did it. The service package has not really kept up, and it’s not really full-service anymore because everybody is heading to a range for more services to come into the building. Read employee reviews and ratings on Glassdoor to decide if Benchmark Senior Living is right for you. 201 Jones Road It was a big step for me to go from P&G, the mecca of marketing, to change careers into real estate, and to ultimately change careers from an established real estate company to starting my own company. – Benchmark Senior Living, a leading provider of senior living services in the Northeast, has announced it has have acquired … The principal of the parent company decided to sell the company in 1996. Twenty cents covers debt service in the building, and 10 cents (plus or minus) is cash flow. The company was founded in 1997 and has grown significantly over the years to offer new programs and locations for residents. Absolutely. Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by our residents and families. Benchmark Senior Living, a leading provider of senior living services in the Northeast, today announced that three executives at The Commons in Lincoln continuing care retirement community in Lincoln, Mass., have been promoted for their leadership excellence. We built 13 or 14 assisted living communities and were very successful—including the first purpose-built assisted living community in Massachusetts. The Company specializes in senior, assisted, and independent living, alzheimer and memory care, skilled nursing, and short stay programs. Click below to read. Tom Grape is Chairman/CEO at Benchmark Assisted Living. I think it’s going to get turned on its head. My board to this day comments about my risk profile having been extreme. It has its headquarters in Waltham, Massachusetts. All Rights Reserved. We’ve got a big issue. WALTHAM, Mass. I could give you the building for free and the rent would go down a bit, and then you look at operating expenses. It’s a very difficult thing to keep the culture in alignment with the resources, or the growth in alignment with the people that you’ve got. # CalledtoCare. I thought I was a big company guy and all of a sudden discovered that I was more of a risk-taking entrepreneur than I had ever appreciated. This is evidenced by the letters and emails that our founder, Tom Grape, receives on a regular basis. You can trim around the edges, but you can’t really materially reduce staffing costs or utilities or food costs without cutting into the bone of what the service offering is.